Before returning, you are legally obliged to notify the claimed goods via EMAIL.
Only after our written approval can you send the product to the address below.
ATTENTION: our business address is not the same as the warehouse address.
ATTENTION: for any adjustments to orders for the Peace you have another address to the factory.
In this case, the customer shall bear the cost of the re-dispatch.
Thank you very much for your purchase on our website Ambitious Dolly s.r.o.
If you are not satisfied with purchased product, you can send it back within 30 days since delivered. For claims we accept goods which have not been worn, washed, parfumed, without makeup, body lotion or oil.
All costs related to the claim is being paid solely by the purchaser.
Please, follow the given procedure for any claims:
• download the claim form
• fill out every box according to the details of your purchase
• send filled out form to: firstname.lastname@example.org
• after receiving confirmation email, send goods to the address seen below
Send it here:
760 01 Zlín
After receiving and controlling goods we inform you via email.
Ambitious Dolly s.r.o. has the right not to accept a claim without receiving the claim form.